CRM 8-K: Smart Summary

Salesforce reported record Q1 fiscal 2027 results for the quarter ended April 30, 2026, with total revenue of $11.1B, up 13% Y/Y, and GAAP diluted EPS of $2.42, up 52% Y/Y. The company completed a $25B accelerated share repurchase (ASR) and raised the midpoint of its full-year FY27 revenue guidance to $45.9–$46.2B. Agentforce and Data 360 ARR reached nearly $3.4B, up over 200% Y/Y.

• Total revenue: $11.1B, up 13% Y/Y (12% in CC), including $444M Informatica contribution
• Subscription & support revenue: $10.6B, up 14% Y/Y (12% in CC), including $428M Informatica contribution
• Professional services and other revenue: $540M vs. $532M prior year
• GAAP income from operations: $2.3B vs. $1.9B prior year; GAAP operating margin 21.1% vs. 19.8%
• Non-GAAP income from operations: $3.9B vs. $3.2B prior year; non-GAAP operating margin 34.8% vs. 32.3%
• GAAP net income: $2.1B vs. $1.5B prior year
• GAAP diluted EPS: $2.42, up 52% Y/Y; non-GAAP diluted EPS: $3.88, up 50% Y/Y
• GAAP gross profit: $8.6B (77% of revenue) vs. $7.6B (77% of revenue) prior year
• Operating cash flow: $6.7B, up 3% Y/Y; free cash flow: $6.6B, up 4% Y/Y
• Current RPO: $33.6B, up 14% Y/Y (13% CC); total RPO: $67.9B, up 11% Y/Y

• Agentforce Apps subscription & support revenue: $6.9B vs. $6.3B prior year; CC growth 7% Y/Y
• Data 360, Headless Platform, & Other subscription & support revenue: $3.7B vs. $3B prior year; CC growth 23% Y/Y
• Americas revenue: $7.2B vs. $6.5B prior year; CC growth 11% Y/Y
• Europe revenue: $2.8B vs. $2.3B prior year; CC growth 12% Y/Y
• Asia Pacific revenue: $1.1B vs. $1B prior year; CC growth 12% Y/Y
• Agentforce and Data 360 ARR: nearly $3.4B, up over 200% Y/Y, including $1.1B Informatica Cloud ARR and $1.2B Agentforce ARR (up 205% Y/Y)
• Public Sector Industry Cloud ARR surpasses $2B, up 23% Y/Y

• Returned $27.5B to shareholders, including $27.1B in share repurchases and $365M in dividends
• Entered into $25B ASR; upfront share delivery of 103 million shares representing approximately 80% of total shares expected to be repurchased; final settlement expected in Q3 FY27
• Proceeds from issuance of debt, net of issuance costs: $24.8B in Q1 FY27
• Repurchases of common stock: $27.2B in Q1 FY27
• Noncurrent debt: $39.3B as of April 30, 2026, vs. $10.4B as of January 31, 2026
• Cash and cash equivalents: $8.9B as of April 30, 2026, vs. $7.3B as of January 31, 2026
• Marketable securities: $2.9B as of April 30, 2026
• Treasury stock: ($55B) as of April 30, 2026, vs. ($32.2B) as of January 31, 2026

• Marc Benioff, Chair and CEO: "This was an outstanding quarter for Salesforce — record revenue, record deals, and cash flow. Agentic AI is the biggest growth opportunity for our customers, and for Salesforce. We're the #1 Agentic CRM, with Agentforce now powering every Customer 360 application and helping tens of thousands of businesses across every industry transform into Agentic Enterprises. With more than $1B in Agentforce ARR, $3.4B in combined AI and data ARR, and 3.8 billion Agentic Work Units delivered for our customers, Salesforce has never been more essential."
• Robin Washington, President and Chief Financial and Operating Officer: "We remain confident in delivering organic revenue acceleration in the second half of FY27, driven by growth in Sales, Service, Slack, Agentforce, and Data 360. We are executing against our profitable growth framework and remain on track to deliver on our FY30 targets while maximizing shareholder value."

• Q2 FY27 revenue guidance: $11.27–$11.3B, up 10%–11% Y/Y (10% CC, $50M Y/Y FX impact), including slightly above 4pts Informatica contribution
• Q2 FY27 GAAP diluted EPS: $1.74–$1.76; non-GAAP diluted EPS: $3.25–$3.27
• Q2 FY27 current RPO growth: approximately 14% (approximately 13% CC, $200M Y/Y FX impact)
• Full year FY27 revenue guidance raised at midpoint: $45.9–$46.2B, up 11% Y/Y (approximately 10%–11% CC, $300M Y/Y FX), including approximately 3pts Informatica contribution
• Full year FY27 subscription & support revenue growth: slightly under 12% Y/Y (approximately 11% CC), including approximately 3pts Informatica contribution
• Full year FY27 GAAP operating margin: 20.6%; non-GAAP operating margin: 34.3%
• Full year FY27 GAAP diluted EPS: $7.93–$7.99; non-GAAP diluted EPS: $14.06–$14.12
• Full year FY27 operating cash flow growth and free cash flow growth updated to approximately 4%–5% Y/Y to reflect impact of $25B debt issuance for the ASR
• Full year FY27 capital expenditures: approximately 1.5% of revenue (non-GAAP)