CRM 8-K: Smart Summary

Salesforce reported record Q4 and full fiscal year 2026 results for the quarter and year ended January 31, 2026, with Q4 revenue of $11.2B (up 12% Y/Y) and FY26 revenue of $41.5B (up 10% Y/Y). The company also announced a new $50B share repurchase program authorization and increased its quarterly dividend to $0.44 per share. Forward guidance initiates FY27 revenue of $45.8–$46.2B (up 10%–11% Y/Y) and raises the FY30 revenue target to $63B.

• Q4 FY26 total revenue: $11.2B, up 12% Y/Y (10% in CC), including $399M Informatica contribution
• FY26 total revenue: $41.5B, up 10% Y/Y (9% in CC), including $399M Informatica contribution
• Q4 GAAP income from operations: $1.9B (GAAP operating margin 16.7%); non-GAAP operating margin 34.2%
• FY26 GAAP income from operations: $8.3B; GAAP operating margin 20.1%; non-GAAP operating margin 34.1%
• Q4 GAAP net income: $1.9B vs. $1.7B in Q4 FY25
• FY26 GAAP net income: $7.5B vs. $6.2B in FY25
• Q4 GAAP diluted EPS: $2.07 vs. $1.75; Q4 non-GAAP diluted EPS: $3.81 vs. $2.78
• FY26 GAAP diluted EPS: $7.80 vs. $6.36; FY26 non-GAAP diluted EPS: $12.52 vs. $10.20
• FY26 operating cash flow: $15B, up 15% Y/Y; free cash flow: $14.4B, up 16% Y/Y
• Q4 operating cash flow: $5.5B vs. $4B in Q4 FY25; Q4 free cash flow: $5.3B vs. $3.8B

• Q4 Agentforce Sales (subscription & support): $2.3B vs. $2.1B in Q4 FY25; FY26: $9B vs. $8.3B; Q4 CC growth 8%
• Q4 Agentforce Service: $2.5B vs. $2.3B; FY26: $9.8B vs. $9.1B; Q4 CC growth 7%
• Q4 Agentforce 360 Platform, Slack and Other: $2.7B vs. $1.9B (includes $388M Informatica); FY26: $8.9B vs. $7.2B; Q4 CC growth 37%
• Q4 Agentforce Marketing and Agentforce Commerce: $1.4B vs. $1.4B; FY26: $5.4B vs. $5.3B; Q4 CC growth (1)%
• Q4 Agentforce Integration and Agentforce Analytics: $1.8B vs. $1.7B; FY26: $6.2B vs. $5.8B; Q4 CC growth 3%
• Q4 Professional services and other revenue: $526M vs. $542M; FY26: $2.1B vs. $2.2B
• Geographic Q4: Americas $7,285M (9% CC growth), Europe $2,781M (13% CC growth), Asia Pacific $1,135M (13% CC growth)
• Current RPO: $35.1B, up 16% Y/Y (13% CC, including 4pts Informatica contribution); Total RPO: $72.4B, up 14% Y/Y

• Returned $14.3B to shareholders in FY26, including $12.7B in share repurchases and $1.6B in dividends
• Announces new $50B share repurchase program authorization, replacing all previously unused authorizations
• FY26 repurchases of common stock: $12.6B (per cash flow statement)
• Quarterly dividend increased to $0.44 per share of outstanding common stock, up 5.8% Y/Y; payable April 23, 2026 to stockholders of record as of April 9, 2026
• Cash and cash equivalents: $7.3B as of January 31, 2026 vs. $8.8B as of January 31, 2025; marketable securities: $2.2B vs. $5.2B
• Debt current: $4B; noncurrent debt: $10.4B as of January 31, 2026; proceeds from issuance of debt in FY26: $6B

• "We delivered a phenomenal quarter to close out a record fiscal 2026, delivering $41.5B in revenue, up 10% year-over-year and we passed an incredible milestone, with $72B in total RPO, up 14% year-over-year... Agentforce ARR reached $800M, up 169% year-over-year, and we've closed 29,000 deals, up 50% quarter-over-quarter... Agentic AI is a tailwind for our business, and we're well on our way to $63B in revenue in FY30." — Marc Benioff, Chair and CEO, Salesforce
• "Salesforce delivered a record Q4 as our customers' shift to the Agentic Enterprise surges, fueling NNAOV acceleration in H2 FY26... Our performance makes us even more confident in our path to reaccelerate organic revenue growth in H2 FY27... Reflecting our strong trajectory, we've increased our authorization to $50B for share repurchases and increased our quarterly dividend, reinforcing our commitment to delivering significant shareholder value." — Robin Washington, President and Chief Financial and Operating Officer, Salesforce

• Q1 FY27 revenue guidance: $11.03–$11.1B, up 12%–13% GAAP (10%–11% CC), including slightly above 4pts Informatica contribution
• Q1 FY27 GAAP diluted EPS: $1.77–$1.79; non-GAAP diluted EPS: $3.11–$3.13
• Q1 FY27 current RPO growth: approximately 14% (approximately 13% CC, $100M Y/Y FX)
• Full year FY27 revenue: $45.80–$46.2B, up 10%–11% Y/Y and in CC, including approximately 3pts Informatica contribution
• Full year FY27 subscription & support revenue growth: slightly under 12% Y/Y (approximately 11% CC), including approximately 3pts Informatica contribution
• Full year FY27 GAAP operating margin: 20.9%; non-GAAP operating margin: 34.3%
• Full year FY27 GAAP diluted EPS: $7.85–$7.93; non-GAAP diluted EPS: $13.11–$13.19
• Full year FY27 operating cash flow growth: approximately 9%–10% Y/Y; non-GAAP free cash flow growth: approximately 9%–10%
• Full year FY27 capital expenditures: approximately 1.5% of revenue
• Expects organic revenue re-acceleration in H2 FY27
• Raises full year FY30 revenue target to $63B including Informatica