CRM 8-K: Smart Summary
92% reductionSalesforce reported record Q3 fiscal 2026 results for the quarter ended October 31, 2025, with total revenue of $10.3B, up 9% Y/Y, driven by Agentforce and Data 360 adoption. The company raised its full year FY26 revenue guidance to $41.45–$41.5B and completed the acquisition of Informatica during the quarter. cRPO grew 11% Y/Y to $29.4B and RPO climbed 12% Y/Y to $59.5B.
Item 2.02: Results of Operations and Financial Condition
Financial Highlights
- Total revenue: $10,259M (Q3 FY26) vs. $9,444M (Q3 FY25), up 9% Y/Y (8% in constant currency)
- Subscription & support revenue: $9,726M, up 10% Y/Y (9% in CC)
- Professional services and other revenue: $533M vs. $565M, down Y/Y
- GAAP income from operations: $2,188M vs. $1,893M; GAAP operating margin: 21.3% vs. 20.0%
- Non-GAAP income from operations: $3,639M vs. $3,123M; non-GAAP operating margin: 35.5% vs. 33.1%
- GAAP net income: $2,086M vs. $1,527M, up ~37% Y/Y
- GAAP diluted EPS: $2.19 vs. $1.58; non-GAAP diluted EPS: $3.25 vs. $2.41
- Operating cash flow: $2,316M, up 17% Y/Y; free cash flow: $2,177M, up 22% Y/Y
Segment Results
- Agentforce Sales: $2,297M (Q3 FY26) vs. $2,119M (Q3 FY25), 8% CC growth
- Agentforce Service: $2,495M vs. $2,288M, 8% CC growth
- Agentforce 360 Platform, Slack and Other: $2,180M vs. $1,825M, 19% CC growth
- Agentforce Marketing and Agentforce Commerce: $1,361M vs. $1,334M, 1% CC growth
- Agentforce Integration and Agentforce Analytics: $1,393M vs. $1,313M, 6% CC growth
- Americas: $6,703M vs. $6,220M, 8% CC growth; Europe: $2,470M vs. $2,228M, 7% CC growth; Asia Pacific: $1,086M vs. $996M, 11% CC growth
Capital Allocation
- Returned $4.2B to shareholders in Q3 FY26, including $3.8B in share repurchases and $395M in dividends
- Nine-month share repurchases: $8,659M; nine-month dividend payments: $1,196M
- Noncurrent debt: $8,438M as of October 31, 2025 vs. $8,433M as of January 31, 2025
- Cash and cash equivalents: $8,978M as of October 31, 2025 vs. $8,848M as of January 31, 2025
- Marketable securities: $2,345M as of October 31, 2025 vs. $5,184M as of January 31, 2025
- Treasury stock increased to $28,255M from $19,507M, reflecting ongoing buyback activity
Management Commentary
- "We are raising fiscal year 2026 revenue guidance to $41.5B to $41.5B, and Q3 cRPO was exceptional, up 11% year-over-year at $29.4B, signaling a powerful pipeline of future revenue. Our Agentforce and Data 360 products are the momentum drivers, hitting nearly $1.4B in ARR—an explosive 114% year-over-year gain. We now have over 9,500 paid Agentforce deals and 3.2 trillion tokens processed, underscoring our leadership in building the Agentic Enterprise and driving real outcomes." — Marc Benioff, Chair and CEO, Salesforce
- "Our Q3 momentum and continued Agentforce adoption further reinforces our path to achieve our $60B plus organic revenue target and our Profitable Growth Framework target of 50 by FY30." — Robin Washington, President and Chief Financial and Operating Officer, Salesforce
Guidance
- Q4 FY26 revenue guidance: $11.13–$11.2B, growth of 11%–12% (10%–11% CC), includes ~3pts Informatica contribution
- Q4 FY26 GAAP diluted EPS: $1.47–$1.49; non-GAAP diluted EPS: $3.02–$3.04
- Q4 FY26 cRPO growth: approximately 15% (approximately 13% CC), includes ~4pts Informatica contribution
- Full year FY26 revenue guidance raised to $41.45–$41.5B, up 9%–10% Y/Y (~9% CC), includes ~80bps Informatica contribution
- Full year FY26 GAAP operating margin guidance updated to 20.3%; non-GAAP operating margin maintained at 34.1%
- Full year FY26 GAAP diluted EPS: $7.22–$7.24; non-GAAP diluted EPS: $11.75–$11.77
- Full year FY26 operating cash flow growth guidance raised to approximately 13%–14% Y/Y; free cash flow growth approximately 13%–14%
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